Maximum Security
Absolutely Confidential

Confidentiality Statement

UBIDOCA receives, opens, scans, forwards and/or stores your postal mail in strict application of the dispositions of Article 226-15 of the French Penal Code and by reference to the Law of 10 July 1991 and the European Directive 97/66 of 15 December 1997.

When you subscribe to one of our services, UBIDOCA becomes legally responsible for the secrecy of your correspondence. UBIDOCA undertakes to do everything in its power to guarantee the absolute confidentiality of your mail and the maximum security of your Customer Space connections (see our Private Policy).

UBIDOCA is extremely sensitive to the ultra-confidentiality of the data entrusted to the company. This is why we strive to enforce :

• The confidentiality of all correspondence and of each of your documents
• The maximum security of your connections to your Customer Space and consultations of your scanned mail
• The secrecy of your personal data (name, civil status, address, forwarding address, etc.).

All UBIDOCA staff members sign a confidentiality agreement under which they undertake not to disclose any information concerning the company's activities and customer data that they may become aware of in the performance of their duties. This obligation of confidentiality applies throughout the duration of their employment contract and continues after its termination for any reason whatsoever.

Are you still reluctant to have your mail opened ? Several options are available to make it even safer :

• You can control the opening of your mail with our envelope scan service : we only scan your envelopes ; then you choose the ones want to be opened and scanned.
• You can choose our simple forwarding service : we receive your mail and forward them to you anywhere in the world without opening nor scanning.
• You can also activate the banking secret option (free option) : your bank mail (if clearly identifiable) are neither opened nor scanned.

The security of data exchanges

Encryption ensures a high level of security of your mail ; UBIDOCA implemented the SSL 256 bits encryption method to protect all data related to your personal information and your mail. You are in SSL/TLS encrypted mode when one of this iconis displayed to the left of the navigation bar.

UBIDOCA does not send you any scanned mail via email. The only email you receive from UBIDOCA are automatic notifications whose content does not let any ill-intentioned person intrude into your Customer Space.

The security of your personal data

In accordance with the Personal Data Protection French Laws and the General Data Protection Regulations (RGPD), you have a right to access and modify your personal data at all time. You can also consult and modify your personal data from your Customer Space under "My information".

Help us keep your data safe

In order to make your account and password as secure as possible, your contribution is absolutely necessary. Please observe the following guidelines :

• To secure access to your Customer Space : do not forget to log out after consulting your mail, especially when you connect from a public computer.
• To secure your password : choose a password of at least 6 characters that combines letters, numbers, and symbols, as well as upper and lower case letters (avoid series of numbers or your date of birth).
• Do not share your password with a third party and consider changing it regularly.